Returns & Exchange
Delivery
We deliver all across India. Products are generally dispatched in 3-21 days depending upon the product you have ordered. If cash on delivery is available in your area then we charge Rs 99 for this service. You can SAVE Rs 99 if you pay by Credit/Debit Card or Net Banking or UPI and Rs. 50 Extra Discount
Exchange and Return Policy
We do not have “Money Refund” Policy.
Size Exchange
Size exchange is free. You can change the size for a different size if the size you ordered does not fit you. If you receive an item and find that the size is not suitable, you can request a size exchange within 15 days of the delivery date.
Note on Second Exchange: Size exchange done for the first time for a particular product is free. But if you change the same product for the second time then we do charge you Rs 200 for the second exchange
Returns
If you don’t like the product or it’s fit, it can be returned to us. Please note that a nominal Return fee of Rs.100 will be charged. This fee helps cover the costs associated with processing the pickup and exchange, including handling, packaging, and logistics. You will be given a credit note of the product value of the returned product. The credit note will reflect in the “My Account” section after logging in.
All returns must be initiated within 15 days of the delivery date
We do not have any Exchange on Bags, Gifts and Lingerie.
Conditions for Size Exchange and Returns: The item must be unused, unworn, and in its original condition with all tags and packaging intact. The exchange request should be made within the specified time frame. Size exchanges are subject to availability. In case of the unavailability of the product in the requested size, we will provide you with a credit voucher which you can use in your future purchases
Refund Policy
We do not have “Money Refund” Policy. If you wish to return the product in case you don’t like it, we can provide you with a store “credit note” within 5-7 Days that can be used for future purchases on our website. Please note that a nominal Return fee of Rs.100 will be charged.
Damaged or Defective Products: In the event that you receive a damaged or defective item, we are still providing the product exchange which is completely free but if you will proceed with the return of the product, in that scenario as well Rs.100 will be charged.
Our goal is to make the size exchange process as convenient as possible while ensuring a fair and sustainable approach. By introducing a nominal return fee for product return, we can continue to provide you with high-quality products and excellent service.
